We consistently get asked, “What Salesforce Apps should I use? And which of those are free?”
Our goal at CRM Ahoy is to get SMBs up and running on Salesforce, while using the best apps available to help our clients start seeing an ROI. While “free” is sometimes good, if you’re an SMB, you need to think about growth and scalability of an app. We always tell our Salesforce clients to start with free, but make sure you pick an app that, when you start seeing an ROI, you can stay with. You don’t need the industry standard apps right away, but always make sure you pick a winner.
We’re here to help with this. Our Salesforce Consultants put together their top 6 free Salesforce apps for small business.
MailChimpThis is one of our favorite email campaign apps. With this app, you can create, schedule, and send MailChimp campaigns from within Salesforce. You can also manage MailChimp subscribers from Salesforce Leads, Contacts, and list views. This integration really streamlines your email marketing strategy.
Salesforce for Twitter and Facebook
It’s important to focus on your brand promotion and connecting with customers in real-time. And for all of this, there can’t be anything better than Facebook and Twitter for B2B solutions for Social media.
It’s high time to try Salesforce for Twitter and Facebook as you know how social media platforms can impact your brand. Connect with your customers and promote your brand. This increases the brand engagement and can increase brand recognition. You also get to know what your customer’s preferences are, monitor, learn the latest market trends and the best of all, take prompt actions in attending to any events.
Timba SurveysCustomer feedback is huge for SMBs. As you try new services and products, we want to know what your customers think/feel. Our favorite tool for this is Timba. Timba Surveys let’s you send surveys to Salesforce Contacts, Leads and more. It even has a handy built in analytics tool within Salesforce.
DupeCatcherDuplication of Leads/Contacts is a huge problem. And removing duplicates is time-consuming and cumbersome. That’s why we’re big fans of DupeCatcher. This tool runs in the background and then identifies duplicate Contacts, Leads, and Accounts in real time. We like that.
It some point, you’ll have to worry about time clocks, expenses and more. It’s not a fun job. However, TimeClockOnline makes it a lot less painful to do in Salesforce. Their explainer video does a wonderful job highlight their offering. A must [free] have.
We deal with a lot of project management here at CRM Ahoy. And that’s why we enjoy Milestones PM. This tool, “Tracks Programs, Projects, Milestones, Tasks, and Project Calendar.” Simple to use and keeps things organized.
And there you have it – our top 6 free Salesforce apps for small business. If you have any questions about these apps or Salesforce Development, we’d love to talk more!